Lyons Digital Media, Home
This past week, we received an email abuse report from our data center. We always take these issues quite seriously and investigated the report. The spam emails were coming from our server. We were able to verify this by looking at the header information of the email messages, which clearly showed them passing through our customer's server even though the email account listed as the sender appeared to be bogus.
The messages were sent from an email address that had been compromised. An email account had been hacked by brute force and the spammers used the account to send mail under various aliases through the customer's server.
Following security procedures, we changed the password on the account to a new secure password, notified the customer of the issue, and monitored the mail flow to insure that no more messages were being sent by the account.